Renting your SNOO is as easy as 1-2-snooze! Start by reserving your SNOO — we’ll handle the rest.
Your rental comes with everything your baby needs for cozy, safe sleep: a snug mattress, soft sheets, and at least a set of swaddles in small, medium, and large sizes. Need extra swaddles for those “just in case” moments? We’ve got extras for rent.
We are flexible with delivery. But we encourage you to book your SNOO delivery approximately 10–14 days prior to your baby's due date.
When your rental period ends, you can either keep the SNOO if still needed or schedule a free pickup.
For booking, your card is charged for the first month's rental fee plus tax.
When you book, we’ll charge your card for the first month’s rental + tax. After your SNOO arrives, we’ll charge the plan’s monthly rate on the same day each month until you return it.
We also include a one-time $100 reconditioning fee — this ensures every SNOO gets its VIP treatment (deep cleaning, sanitizing, and safety checks) before meeting the next tiny dreamer.
No hidden fees.
We’ve designed our policy to be as flexible as your baby’s nap schedule — change your mind two weeks before delivery? We’ll refund 100%. No questions asked.
For more details about cancellations, please see below:
1. Before Delivery:
Book with confidence: Cancel at least two weeks before delivery for a full refund — no hassle, no hard feelings.
2. Within Two Weeks of Delivery:
Cancel within two weeks of your scheduled delivery date, and you'll receive a 50% refund on your first month's rental plus a full refund of the reconditioning fee.
3. After Delivery:
Once your SNOO is delivered, refunds are not available. However, you may return the SNOO at any time before your rental period ends. For our 3- and 5-month plans, if you choose to return early, you'll only be charged 50% of the remaining rental fees.
4. Returning the SNOO:
Select a pickup day online, and we’ll tuck it away like a lullaby. Your subscription cancels automatically once we receive your SNOO.
Need help? We’re here to untangle any worries — Contact Us
Absolutely! We’ll deliver and pick up your SNOO for free.
Delivered right to your door—no drop-offs required. We handle all the logistics so you can focus on those precious baby snuggles.
Follow our simple instructions to pack your SNOO snugly before pick-up.
Failure to pack it properly, resulting in damage during transit, could lead to charges — but we’re here to help you avoid that.
Please reach out if you have any questions about packing the SNOO for return!
The SNOO is designed for infants from birth to around 6 months old or until they can get up on their hands and knees—typically a sign they’re ready to transition to a crib.
You can keep your SNOO as long as your baby needs, even beyond your initial rental plan! Most families use it until their little one outgrows it, starts crawling, or practices their best baby yoga moves 🧘.
No fixed end date, no pressure—just keep it as long as it works for you and return it when you're ready.
We operate as a 100% online service with dispatch centers strategically placed across Canada. This modern approach allows us to serve you better and more efficiently, so we can:
• Ship your SNOO from the nearest available dispatch center
• Ensure nationwide delivery to our service provinces
• Offer booking and support directly online or by phone
Our streamlined process and extensive network make it easy to rent and return your SNOO — all from the comfort of your home.
Still curious? Feel free to contact us — we’re just a click away!
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